Frequently Asked Questions About Storage at Fairfax Storage in Fairfax, VA
We offer a variety of unit sizes, including small (5x10), medium (10x10), large (10x24), and extra-large units. You can browse all available options and sizes online to find the perfect fit for your needs.
You can easily reserve a unit online through our website. Simply choose the unit size and features that best fit your needs and complete the reservation form. You’ll receive confirmation of your reservation instantly!
While we take every measure to ensure your items are safe, we recommend purchasing tenant insurance to provide extra protection for your belongings. We offer affordable insurance options, and our team can help you set it up.
We offer several payment methods, including online bill pay, autopay, and credit card payments. You can manage your account and make payments 24/7 through our secure online portal.
Our facility is equipped with 24/7 video surveillance, well-lit areas.
Yes! Our facility offers 24/7 access to your unit, so you can visit whenever it's most convenient for you.
Yes, we offer flexible month-to-month rental agreements. This allows you to rent a unit for as long or as short a time as you need without long-term commitments.
Our facility features drive-up access to ground-level units, making it easy to load and unload your items directly from your vehicle—no elevators or long hallways to navigate.
No, we believe in transparency. What you see is what you get! Our prices are competitive with no hidden fees. Any additional charges, such as insurance or late fees, will be clearly explained to you upfront.
We offer flexible options to accommodate your changing storage needs. You can easily upgrade or downsize your unit as needed—just contact us, and we’ll assist you in making the switch.
To rent a unit, you’ll need to bring a valid ID, a method of payment, and your social security number. Depending on the type of tenant, additional documentation may be required. Our team will guide you through the process to ensure a smooth rental experience.
All fees will be clearly outlined in your rental agreement. One-time fees may include a background check fee and a lock purchase fee. If your unit includes electrical outlets, the fee will be incorporated into the monthly rent. Additionally, if you choose to purchase tenant insurance, that fee will also be added to your monthly rent. Rest assured, all costs will be fully explained upfront, so there are no surprises.
Yes, there are some restrictions to ensure the safety and security of all our tenants. For your protection, we do not allow the storage of hazardous materials, perishable goods, firearms, or illegal items. Additionally, flammable, explosive, or toxic substances are prohibited. If you're unsure whether an item is allowed, feel free to contact us, and we'll be happy to clarify.
Monthly rent is due on or before the 1st of each month. To ensure your unit remains secure and accessible, we recommend making your payment by the due date. You can easily pay online, through autopay, or at our main office.
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Our team is always ready to answer your questions.